Privacy Policy for the Smart Sales Representative
Last Updated: 2024-10-28
This Privacy Policy explains how we collect, use, and protect your information when you use the Smart Sales Representative.
1. Information We Collect
We may collect the following types of information:- Conversations: All interactions with the Smart Sales Representative may be stored for analysis and improvement of the service.
- Personal Information: If you provide personal information during your chat, such as your name or email address, this information will be stored by default. You can always ask us to delete this information.
2. How We Use Your Information
We may use your information to:- Improve our services and offerings.
- Analyze user interactions to enhance the user experience.
- Allow our clients, who embed the Smart Sales Representative on their websites, to reach out to you regarding your inquiries if you provide personal information during your chat.
3. Data Storage
Your conversations are stored in a Supabase PostgreSQL database hosted in Germany. We take reasonable measures to protect your information.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:- Service providers who assist us in operating our service.
- Legal authorities if required by law.
5. Your Rights
You have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website.
7. Contact Information
If you have any questions about this Privacy Policy, please contact us at info (@) smart-base.io